Jason Plumer

Jason Plumer

Office Administrator

Contacts

(518) 641-0511
jplumer@westfirmlaw.com

Jason Plumer is the Office Administrator of The West Firm. He manages day-to-day operations of the firm ensuring Attorney and Legal Administrative staff can devote their efforts to client-related matters. Jason has managed an assortment of key business functions at multiple law firms and prior employers, including: Training, Human Resources, Accounting, Quality Assurance and Marketing.

Prior to joining The West Firm, Jason managed Training and Development and assisted with Quality Assurance at a law firm that eclipsed over $50 million in revenue and $10 million in expenses annually in the highly regulated debt collection industry. His specialties include engaging subject matter experts, identifying workflow improvements through analysis and process re-engineering, writing policies and procedures and training employees at all levels of an organization. In a four year period he trained over 4,000 participants on 15 curricula appropriate for various corporate environments including law firms, call centers, and general office management.

Jason obtained a M.B.A. from the University at Albany in 2005 and continued on to complete one year of his PhD in Organizational Studies and Design, where he focused on Human Resource Information Systems and Performance Metrics.

Education:

University at Albany, 1 Year completed – PhD Program in Organizational Studies and Design (2005-2006)

  • Academic Scholarship, Graduate Assistantship

University at Albany,  M.B.A. – Human Resources Information Systems (2005)

  • President, Graduate Student Association, M.B.A. Program (2003-2004)
  • Academic Scholarship, Graduate Assistantship

SUNY Institute of Technology at Utica/Rome,  B.B.A. – Business/Finance (2003)

  • Al Mario Business Strategy Prize Winner (2003)
  • Campus President – Phi Beta Lambda Collegiate Business Organization (2002-2003)

Selected Activities:

  • Member, Association of Legal Administrators (2012 – Present)
  • Member, Society of Human Resource Management (2003-2005)
  • Member, Institute of Human Resources Activation and Management (2004-2005)